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As the end of the year draws near, it’s that time again to reflect on 2010. The end of one year and the start of the next usually signifies a time of change for many. We set goals and resolutions and strive very hard to meet them. However, the best part of this time of the year is the opportunity to look back and spend time focusing on the positive moments of 2010.

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Here at CFgear, we’ve made many positive changes in order to better serve our customers. Most recently, we have been proud to announce that a partnership with UPS Worldwide Shipping can allow us to ship internationally all over the globe. We can now expedite delivery options to our customers in need of flash drives in a short amount of time. So whether you need 50 or 1,000 flash drives, we can provide expedited shipping options to locations in the United States, Canada, Australia, and the United Kingdom.

Although logo imprinting options were limited before, a demand from our customers encouraged CFgear to expand our rush delivery options. We are proud to say that we can now do color logo customization now on rush orders with no minimum quantity. As a leader in the flash drive industry, we recognized thousands of requests from customers and implemented an expansion in rush delivery options to better serve their needs.

In the summer of 2010, CFgear once again listened to our customer’s requests and implemented an expansion. Although customers were pleased with the success of their flash drive fund raising program, they were looking for another product to match the flash drives. CFgear searched and found the best selling aluminum water bottles available. CFgear also noted that our customers wanted an easy fund raising process. We fulfilled this by requiring no upfront money to participate in a fund raising program. Our expansion has allowed nonprofits and schools more fund raising options with a simplistic process.

At CFgear, over 50% of our customers are repeat. Our unmatched customization options combined with our superior customer service has made us a leader in the industry. As demand grows, so does our company. We have also taken great pride in being a flash drive supplier located right in South Dakota. Because we ship directly from our factory, we can offer more reasonable prices for a better quality product to our customers. Although other businesses outsource tasks such as artwork, drive layout, printing, etching, data loads, packaging and more, the CFgear staff performs much of the work right here.

In fact, in 2010 as product demand grew, we found that we had outgrown our facility. We have recently located to a new, state of the art facility that will allow us to better serve our customers’ needs. With more warehouse space and production capabilities, we look forward to offering our customers more options.

Here at CFgear, we look back at 2010 and take pride in the fact that as our product demand grows, we as a company grow. With a commitment to customer service, we work very hard to meet our customers’ needs, even with rushed deadlines or minimum orders. We look forward to putting our new facility and expanded fund raising options, as well as our expanded rush delivery options and partnership with UPS worldwide shipping to use in 2011.

Our New Year’s resolution is a promise to our customers to use only the most advanced technology and methods available to customize only the highest quality flash drives. Our goal is always find better ways to serve our customers and their growing needs. Here at CFgear, we meet our goals by listening to our customers and their needs.

Category : CFgear Journal